INTRODUCTION

Purpose of Agreement: These Terms of Service (“Agreement”) govern your use of our website, blogs, emails, programs, services, and products (collectively, “Services”) provided by Planet Paws Media Inc., including but not limited to its subsidiary, The Inside Scoop, and its employees, representatives, agents, affiliates, and assigns (collectively referred to as “we,” “us,” or “our”).  By accessing or using our Services, you (collectively referred to as “user,” “subscriber,” “member,” or “you”) agree to comply with and be bound by these Terms of Service.

Acceptance of Terms: By using our Services, you affirm that you have read, understood, and agree to be legally bound by all the terms, conditions, and disclaimers set forth in  this Agreement and our Privacy Policy, including those incorporated by reference. If you do not agree to all the terms of this Agreement, you must immediately discontinue your use of our Services and exit our websites and/or any related platforms.

MEMBERSHIP, CANCELLATIONS, AND REFUNDS

Membership Requirements: To access certain services, you may be required to create an account with us. By registering, you agree to provide accurate, complete, and up-to-date information, and you are responsible for maintaining the confidentiality of your login credentials, including your username and password. You agree to immediately notify us of any unauthorized use of your account or any other breach of security.

Memberships are granted for individual use only and are non-transferable. Membership access may not be shared, transferred, or sub-licensed to any third party without the prior written consent of Planet Paws Media Inc. Any violation of this provision may result in immediate termination of membership without refund, at the sole discretion of Planet Paws Media Inc.

Subscription and Billing: Upon subscribing to our services, your subscription will commence immediately. By subscribing, you authorize Planet Paws Media Inc. (“we,” “us,” or “our”) to charge your provided payment method for the subscription amount applicable at the time of sign-up. All subscription charges are non-refundable.

Subscriptions are billed on a recurring basis, which may be monthly, annually, or based on another billing cycle, depending on the service you selected. Subscriptions will automatically renew at the conclusion of each billing period unless canceled by you at least 24 hours before the renewal date. Charges associated with your subscription will appear on your payment card statement under the name “Planet Paws.”

You may cancel your subscription at any time through your account settings or by following the instructions provided on our platform in the cancelation section of this page.

Price Changes:  We reserve the right to change the membership price for any subscription at any time, in our sole discretion. If we decide to increase the membership rate for a service, we will notify you of the price change at least 30 days in advance. You will have the option to cancel your subscription before the new rate takes effect.

If you continue to use the subscription after the price change has taken effect, you agree to the updated pricing.

Cancellation of Membership: You may cancel your membership at any time by following the cancellation process within your account settings as outlined above. Cancellation requests will be effective immediately, unless otherwise stated. However, you will continue to have access to the services until the end of the current billing cycle.

Please note that simply deleting your account does not automatically cancel any active subscriptions. To ensure your subscription is properly canceled, you must follow the cancellation instructions provided within your account settings or through the dedicated cancellation process.

Inside Scoop Subscription Cancellation Policy: To avoid being charged for the next billing period, cancellations must be processed at least 24 hours before the renewal date. Cancellations will be processed immediately upon request, but you will retain access to your subscription until the end of the current billing cycle.

No refunds or credits will be issued for partially used billing periods, unused time, or cancellations processed after the renewal charge has been applied.

Refund Policy: All payments made for our services are non-refundable. Once a payment has been processed, it cannot be refunded or credited for any reason, including but not limited to:

• Changes of mind
• Partial usage of the subscription
• Failure to cancel your subscription in time
• Accidental charges
• Any other reason or circumstance

To avoid being charged for the next billing period, you must ensure that your subscription is canceled at least 24 hours prior to the next payment date. If you fail to cancel before the next renewal, the charges will be applied, and no refunds will be issued for that billing period.

Right to Refuse or Cancel Membership: Planet Paws Media Inc. reserves the right, at its sole discretion, to refuse or cancel your membership if we determine that you are using our website, blogs, emails, programs, services, or products in a manner that substitutes or replaces professional medical or veterinary advice. This includes instances where you refuse to seek appropriate veterinary care for your pet, or if your actions or behavior are inconsistent with the intended use of our services.

Our services, content, and resources are designed to complement and enhance veterinary guidance and care, not to replace it. By agreeing to these Terms of Service, you acknowledge that our content is educational in nature, and you agree to always consult with your veterinarian for any medical concerns related to your pet’s health.

USER RIGHTS AND RESPONSIBILITIES

Personal Responsibility: By accessing and using our website, blog, emails, programs, services, or products, you acknowledge that you are participating voluntarily and assume full responsibility for the outcomes. You understand that you are solely responsible for the health, life, and well-being of yourself, your family, children (if applicable), and your pets. This includes all decisions you make based on the information provided through our website, blog, emails, programs, services, or products, both now and in the future. You agree to take personal responsibility for your own health and the health of those in your care.

PRIVACY AND DATA USAGE
To understand how we collect, use, and protect your personal data, please review our Privacy Policy HERE

DISCLAIMERS AND LIMITATIONS OF LIABILITY

For Educational Purposes Only: The information provided on our website, through emails, programs, services, and/or products (collectively, the “Content”) is intended for educational and informational purposes only. The Content is made available to you as a resource for general insight and is not a substitute for professional advice.

While we may draw upon our expertise in veterinary medicine, health, and wellness, you acknowledge that we are acting solely in an educational capacity. The information provided is not intended to diagnose, treat, or cure any medical conditions and should not be considered as professional advice or a recommendation for any specific treatment or course of action.

By using our Services, you understand that the Content is for informational purposes only, and you agree to seek appropriate professional consultation for specific health concerns regarding your pet or yourself.

Non-Medical Advice: The information provided on this website, through our blogs, emails, programs, services, or products (collectively, the “Content”) is not intended to serve as a substitute for professional medical or veterinary advice, diagnosis, or treatment. The Content provided by Planet Paws Media Inc. is for general educational and informational purposes only and should not be construed as offering medical or veterinary services.

Although our veterinarian host, as well as any guest or expert speakers who may be licensed professionals, may provide general insights and share their personal knowledge and experiences, any advice, guidance, or opinions expressed through the Content are not intended to diagnose, treat, or cure any specific medical or veterinary conditions. We do not attempt to provide individualized medical or veterinary care. You should not rely on the Content as a replacement for professional consultation with your veterinarian, physician, or other licensed healthcare professional.

We strongly encourage you to seek the advice of a qualified veterinarian, physician, or other licensed healthcare professional regarding any specific health concerns or medical conditions for yourself or your pet. The participation of any professional guests or experts does not imply that any specific medical or veterinary advice is being given, nor does it constitute a veterinarian-client or doctor-patient relationship.

Consult Your Veterinarian, Physician, or Health Care Provider: The information provided on this website, including through our Content, is not intended to replace, nor should it be construed as a substitute for, any existing or future relationship between you and a licensed medical doctor, veterinarian, or other healthcare professional.

Always seek the advice of your physician, veterinarian, or another qualified healthcare professional regarding any concerns or questions you may have about your or your pet’s specific health or medical situation. We strongly recommend that you consult your veterinarian before implementing any recommendations or suggestions derived from the Content on our website.

Under no circumstances should you discontinue any prescribed medications or treatments for yourself or your pet without consulting your physician, veterinarian, or healthcare provider. If you or your pet are experiencing or suspect any medical issues, please seek immediate professional medical or veterinary attention.

Not Evaluated by the FDA: The information provided on our website, blog, emails, programs, services, or products has not been evaluated by the Food and Drug Administration (FDA). This content is not intended to diagnose, treat, cure, or prevent any disease, nor should it be construed as medical, veterinary, or psychological advice.

Client Stories: The stories, testimonials, photos, and insights shared on our website, blog, emails, programs, services, or products reflect real-world experiences of individuals who have used our offerings. These are provided for illustrative purposes only and are not intended to represent or guarantee that current or future clients will achieve the same or similar results. These client stories showcase what is possible with our programs, services, and/or products, but each result is influenced by various factors, some of which are beyond our control. Individual results may vary.

Assumption of Risk – Personal Actions and Choices: There are inherent risks involved in the use of our programs, services, and products, which may influence or reduce results. You are fully responsible for your actions or choices before, during, or after any use of our offerings.

Use at Your Own Risk: You understand that any use of information, products, recipes, suggestions, or recommendations is entirely at your own risk. This applies to you, your family, pets, or others who may be impacted. If you have any concerns, consult a veterinarian.

Accidents, Delays, and Other Issues: We are not liable for any accidents, delays, injuries, loss, or damages caused by third parties involved in delivering services, whether in stores, private homes, classes, or any other settings.

Information Accuracy: Although every effort is made to ensure the accuracy of the information published on or through our website, blog, emails, programs, services, or products, the information may inadvertently contain inaccuracies or errors. We are not responsible for the views, opinions, or accuracy of the facts referenced in our website, blog, emails, programs, services, or products. While every effort has been made to present you with the most accurate, up-to-date information, we are not responsible for the accuracy of our content.

Release of Claims: We are not responsible in any way for the information that you request or receive through or on our website, our blog, emails, programs, services, or products. In no event will we be liable to any party for any loss or damages, including but not limited to direct, indirect, special, incidental, equitable, or consequential damages, lost profits, personal or business interruptions, personal injuries, accidents, misapplication of information, or any other loss, malady, disease, or difficulty arising out of the use of or reliance on this website, our blog, emails, programs, services, or products, even if we are expressly advised of the possibility of such damages or difficulties.

NO WARRANTIES. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, REGARDING THE OPERATION OF THIS WEBSITE, THE INFORMATION, CONTENT, MATERIALS, PROGRAMS, SERVICES, OR PRODUCTS PROVIDED THROUGH THE WEBSITE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS WEBSITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES.

ADDITIONALLY, WE DO NOT MAKE ANY REPRESENTATIONS OR WARRANTIES REGARDING:

• THE LEGALITY OF OUR SERVICES IN YOUR JURISDICTION;
• THE UNINTERRUPTED OR ERROR-FREE OPERATION OF OUR SERVICES;
• THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY CONTENT, INCLUDING USER-GENERATED CONTENT;
• ANY THIRD-PARTY USE OF USER-GENERATED CONTENT THAT YOU SUBMIT;
• WHETHER THE SERVICES WILL MEET YOUR PERSONAL OR PROFESSIONAL NEEDS;
• THE CONTINUED AVAILABILITY OF SPECIFIC FEATURES OR SERVICES;
• ANY THIRD-PARTY WEBSITES OR RESOURCES LINKED TO FROM OUR SERVICES.

External Links: References or links on our website, blog, emails, programs, services, or products to any other business or entity’s information, opinions, advice, programs, services, or products do not constitute an endorsement or recommendation by us. We are not responsible for the content, accuracy, or legality of any third-party websites, companies, or individuals linked or referenced on our site.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless the Company, its directors, officers, employees, agents, affiliates, successors, and assigns, from and against any and all claims, damages, losses, costs, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or in connection with:
(i) your use or misuse of our services, products, content, or materials,
(ii) any user content submitted by you or on your behalf, or
(iii) your violation of this Agreement or any applicable laws or regulations.

DISPUTE RESOLUTION

ARBITRATION AGREEMENT AND WAIVER OF JURY TRIAL

PLEASE READ THIS SECTION CAREFULLY. BY ENTERING INTO THIS AGREEMENT, YOU AGREE TO ARBITRATE ANY DISPUTES WITH US, AND YOU UNDERSTAND THAT YOU ARE WAIVING YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION LAWSUIT. THIS SECTION, REFERRED TO AS THE “ARBITRATION AGREEMENT,” GOVERNS HOW DISPUTES WILL BE RESOLVED BETWEEN YOU AND US.

Scope of Arbitration Agreement: Any dispute, controversy, or claim arising out of, relating to, or in connection with this Agreement, including the breach, termination, or validity thereof, shall be resolved by binding arbitration, rather than in court, except that:

1. You may assert claims in small claims court if your claims qualify, provided the claims remain in small claims court and proceed only on an individual (non-class, non-representative) basis.
2. Either you or we may seek equitable relief in court for intellectual property rights violations (including trademarks, copyrights, patents, and trade secrets).

This Arbitration Agreement applies to all claims, whether arising before or after the Effective Date of this Agreement.

Waiver of Class Actions and Consolidated Actions: By accepting this Arbitration Agreement, you waive your right to participate in any class action, collective, or representative action in connection with any claims. Any claims you assert against us will be arbitrated individually, and claims of multiple users cannot be arbitrated or litigated jointly or consolidated with other users.

Waiver of Jury Trial: You and we each waive any right to a jury trial, agreeing instead to resolve claims through arbitration as specified in this Agreement. There is no judge or jury in arbitration, and court review of an arbitration award is limited.

Arbitrator Powers: The arbitrator shall have exclusive authority to resolve any disputes relating to the interpretation, applicability, enforceability, or formation of this Arbitration Agreement, including any claim that all or part of this Agreement is void or voidable. The arbitrator can grant relief in accordance with applicable law and will issue a written statement of decision containing essential findings and conclusions. The arbitrator’s decision shall be final and binding.

Severability: If any part of this Arbitration Agreement is found to be void or unenforceable, the remaining parts will remain in effect. If the waiver of class actions or consolidated actions is determined to be unenforceable for a particular claim, that claim will be litigated in court, but the rest of this Arbitration Agreement will remain in full force.

Opt-Out Right: You may opt out of this Arbitration Agreement by sending a written notice to us within 30 days of first becoming subject to this Agreement. Your opt-out notice must include your name, address, email address (if applicable), and a clear statement that you wish to opt out. Please send the notice to: 95 Montebello Dr., Dartmouth, Nova Scotia B2X-3J7. If you opt out, this Arbitration Agreement will not apply to you, but all other terms of the Agreement remain in effect. Your opt-out does not affect any other arbitration agreements you may have with us or enter into in the future.

Modification: If we make any material changes to this Arbitration Agreement in the future, such changes will not apply to any claims you have already submitted to us before the change is made. We will notify you of such changes via email or by posting an updated version on our website.

INTELLECTUAL PROPERTY

Content Ownership: All content available on this site, including but not limited to text, images, videos, audio, graphics, and any other materials (the “Content”), is the exclusive property of Planet Paws Media Inc. (“we,” “us,” or “our”). This Content is intended solely for personal, non-commercial use within the confines of this platform. Any unauthorized distribution, reproduction, modification, or use of the Content for commercial or personal purposes outside of this platform is strictly prohibited.

Intellectual Property: You acknowledge that our Services contain software, content, and other materials that are protected by copyrights, patents, trademarks, trade secrets, or other proprietary rights, and that these rights are valid and protected in all forms, media, and technologies existing now or hereafter developed. All content created by us, and any content provided by our partners or licensors, is copyrighted individually and/or as a collective work under U.S. copyright laws. As between you and us, we hold a copyright in the selection, coordination, arrangement, and enhancement of all content within our Services.

License to Use Content: Subject to your compliance with this Agreement, and only for as long as you are permitted by us to access and use our Services, you may download one copy of the application to any single device for your personal, non-commercial use. You must keep all copyright and other proprietary notices intact and adhere to the terms of this Agreement.

We hereby grant you a limited, revocable, non-exclusive, non-transferable license to access and use the content made available on our Services, but only for your personal, non-commercial use. This license is granted solely for the purpose of using the Services as provided by us, and you are not authorized to use the content for any other purpose.

Unless otherwise expressly specified, copying, modifying, or using any content in any manner outside of personal, non-commercial use is strictly prohibited. This includes using the content on any other website, networked computer environment, or for commercial purposes.

Trademarks and Branding: Our name, logos, designs, and affiliated properties (whether registered or unregistered), including marks and trade names, are the exclusive property of Planet Paws Media Inc. or our affiliates. These may not be used in connection with any product or service that is not ours, or in any manner likely to cause confusion as to our endorsement, affiliation, or sponsorship.

Nothing in our Services should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of our trade names, trademarks, or other intellectual property without our express prior written consent.

Third-Party Trademarks: Any trademarks appearing on our Services that are not owned by Planet Paws Media Inc. are the trademarks of their respective owners. Our partners or service providers may also have additional proprietary rights in the content they make available through our Services.

Copyright / DMCA Policy: We take claims of copyright infringement seriously and will respond to notices of alleged infringement in accordance with applicable law. If you believe that any materials accessible on or from the Site infringe your copyright, you may request the removal of such materials (or access to them) from the Site by submitting written notice to our Copyright Agent (designated below). In accordance with the Digital Millennium Copyright Act (“DMCA”) (17 U.S.C. § 512), the written notice (the “DMCA Notice”) must include substantially the following:

1. Your physical or electronic signature.
2. Identification of the copyrighted work that you believe has been infringed, or if the claim involves multiple works, a representative list of those works.
3. Identification of the material you believe to be infringing, in a sufficiently precise manner to allow us to locate that material.
4. Sufficient information to enable us to contact you, including your name, postal address, telephone number, and, if available, your email address.
5. A statement that you have a good faith belief that the use of the copyrighted material is not authorized by the copyright owner, its agent, or the law.
6. A statement that the information in your notice is accurate.
7. A statement, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

Failure to comply with all of the requirements of Section 512(c)(3) of the DMCA may result in an ineffective DMCA Notice.

Misrepresentation and Legal Liability: Please be aware that if you knowingly materially misrepresent that material or activity on the Site is infringing your copyright, you may be held liable for damages, including costs and attorneys’ fees, under Section 512(f) of the DMCA.

Counter-Notice Procedure: If you believe that material you posted on the Site was removed or access to it was disabled by mistake or misidentification, you may submit a Counter-Notice to us. To file a Counter-Notice, the written notice must include the following:

1. Your physical or electronic signature.
2. An identification of the material that has been removed or to which access has been disabled, and the location of that material before it was removed or access was disabled.
3. Sufficient information to enable us to contact you, including your name, postal address, telephone number, and, if available, your email address.
4. A statement, under penalty of perjury, that you have a good faith belief that the material identified above was removed or disabled due to a mistake or misidentification.
5. A statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or, if you reside outside the United States, any judicial district in which the Site may be found) and that you will accept service from the person (or their agent) who provided the complaint.

Our designated Copyright Agent to receive DMCA Notices and Counter-Notices is:

Copyright Agent
Ms. Beatrice Adams
bea@planetpaws.ca

Under the DMCA, we may restore the removed content if the party filing the original DMCA Notice does not initiate a court action against you within ten business days of receiving a copy of your Counter-Notice. Please note that if you knowingly misrepresent that material was removed or disabled due to mistake or misidentification, you may be held liable for damages, including costs and attorneys’ fees, under Section 512(f) of the DMCA.

It is our policy to disable and/or terminate the accounts of users who are repeat infringers in appropriate circumstances.

All rights not expressly granted in this Agreement are reserved.

MISCELLANEOUS PROVISIONS

Successors; Assignment; No Third Party Beneficiaries: This agreement is binding upon and will inure to the benefit of both parties and their respective successors, heirs, executors, administrators, personal representatives, and permitted assigns. You may not assign or transfer this agreement without our prior written consent. No third party has any rights hereunder. We may assign our rights, obligations, and/or this agreement at any time in our sole discretion without notice to you.

GOVERNING LAW

This agreement shall be governed by and construed in accordance with the laws of the State of California, United States, or the laws of Nova Scotia, Canada, without regard to principles of conflicts of law. The Uniform Commercial Code, Uniform Computer Information Transactions Act, and the United Nations Convention on Contracts for the International Sale of Goods shall not apply. Any action arising out of or related to this agreement or your use of our services must be brought in the state or federal courts located in Los Angeles, California, United States, and you consent to the jurisdiction of those courts.

Interpretation; Severability; Waiver; Remedies: Headings are for convenience only and shall not be used to construe the terms of this Agreement. If any term of this Agreement is found invalid or unenforceable by any court of competent jurisdiction, that term will be severed from this Agreement. No failure or delay by us in exercising any right hereunder will waive any further exercise of that right. Our rights and remedies hereunder are cumulative and not exclusive.

NOTICES

You consent to receive all communications, including notices, agreements, disclosures, or other information from us electronically. We may communicate by email. For support-related inquiries, you may email us at: team@insidescoop.pet. For all other notices to us, write to the following address:
95 Montebello Dr.
Dartmouth, Nova Scotia B2X-3J7

Nothing in this agreement or otherwise limits our right to object to subpoenas, claims, or other demands.

ENTIRE AGREEMENT

Our Privacy Policy forms a part of this Agreement. Please review the Privacy Policy to learn about our collection and use of personal information. This Agreement also incorporates any other policies or procedures referenced herein that are posted to our website from time to time.

By using our website, blogs, community, emails, programs services or products, you implicitly signify your agreement to all parts of the above disclaimer.